Troubleshooting¶

Wrong permission for config/jwt/

# Change owner of config/jwt/*
chown -R www-data:www-data config/jwt

500 Internal Server Error on Labs page¶

Wrong permission in var/cache/prod/

# Change owner of cache/prod/
chown -R www-data:www-data *

Error in prod when update¶

If an error occurred when you update your version, from prod or older version, you can :

delete the *.lock file
check with git status if you have additional file on your filesystem and delete them
delete the var/cache directory

No device templates are displayed on editor¶

If you want to add a device in the editor and no templates are displayed in the dropdown, you have to change the permission of config/templates:

chown www-data:www-data config/templates
chmod 664 config/templates

Error with numpy when installing¶

If the setup fails while processing numpy-2.1.3.tar.gz with this error:

error: Couldn't find a setup script in /tmp/easy_install-cw60uo3_/numpy-2.1.3.tar.gz ERROR: (

Install numpy manually with pip install numpy. and re-run the installation script.

Remotelabz fail to install due to unrecognizable characters error in yarn.lock¶

This is due to a bug in SHA512 key generation in the yarn.lock file. To correct this, open the Yarn.lock file in opt/remotelabz/ and seek those lines

"@babel/plugin-syntax-dynamic-import@^7.0.0", "@babel/plugin-syntax-dynamic-import@^7.8.3":
  version "7.8.3"
  resolved "https://registry.npmjs.org/@babel/plugin-syntax-dynamic-import/-/plugin-syntax-dynamic-import-7.8.3.tgz"
  integrity sha512-5gdGbFon+PszYzqs83S3E5mpi7/y/8M9eC90MRTZfduQOYW76ig6SOSPNe41IG5LoP3FGBn2N0RjVDSQiS94kQ==
=======
"@babel/plugin-syntax-class-static-block@^7.14.5":
  version "7.14.5"
  resolved "https://registry.npmjs.org/@babel/plugin-syntax-class-static-block/-/plugin-syntax-class-static-block-7.14.5.tgz"
  integrity sha512-b+YyPmr6ldyNnM6sqYeMWE+bgJcJpO6yS4QD7ymxgH34GBPNDM/THBh8iunyvKIZztiwLH4CJZ0RxTk9emgpjw==
  dependencies:
    "@babel/helper-plugin-utils" "^7.14.5"

And change it by

"@babel/plugin-syntax-dynamic-import@^7.0.0", "@babel/plugin-syntax-dynamic-import@^7.8.3":
  version "7.8.3"
  resolved "https://registry.npmjs.org/@babel/plugin-syntax-dynamic-import/-/plugin-syntax-dynamic-import-7.8.3.tgz"
  integrity sha512-5gdGbFon+PszYzqs83S3E5mpi7/y/8M9eC90MRTZfduQOYW76ig6SOSPNe41IG5LoP3FGBn2N0RjVDSQiS94kQ=========
"@babel/plugin-syntax-class-static-block@^7.14.5":
  version "7.14.5"
  resolved "https://registry.npmjs.org/@babel/plugin-syntax-class-static-block/-/plugin-syntax-class-static-block-7.14.5.tgz"
  integrity sha512-b+YyPmr6ldyNnM6sqYeMWE+bgJcJpO6yS4QD7ymxgH34GBPNDM/THBh8iunyvKIZztiwLH4CJZ0RxTk9emgpjw==
  dependencies:
    "@babel/helper-plugin-utils" "^7.14.5"

Remotelabz fail to install due to chmod error in /home/hug/remotelabz/lib/remotelabz/Installer.php¶

This is due to the installer script trying to change ownership and right to a nonexistent directory. Open the file in a text editor and comment these lines should resolve the issue.

  $this->rchown($this->installPath."config/templates", "www-data", "www-data");